Director – Operations and Support
Trevor is a highly practical and well organised operational leader who is driven to ensure that Utegra’s business processes are tuned for the highest quality product and service delivery. Trevor has over 30 years’ experience particularly within SME companies which deliver technical solutions to brands large and small.
Trevor leads operations, co-ordinating customer project delivery and user support to ensure a first rate experience. He also supports the sales team by helping customers to design their ideal feedback project or performance management and development process. Under Trevor’s leadership, Utegra provides a friendly, responsive and agile support services team, committed to achieving successful outcomes for our customers.
Trevor’s approach is to experience customer queries first-hand, working with our teams to resolve actual technical or user related queries. He believes this is one of the best ways of identifying opportunities to constantly improve and optimise our systems and processes in order to deliver effortless software solutions to our customers.